Accessibility Statement

New International Hope for Refugees and Immigrants is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We believe that everyone deserves equal access to information and services. As an organization serving refugee and immigrant communities, we understand the importance of removing barriers and creating inclusive digital experiences.

We are committed to making our website accessible to the widest possible audience, regardless of technology or ability. This includes people with visual, auditory, cognitive, and motor disabilities.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance:

• Level A (minimum)
• Level AA (mid-range)
• Level AAA (highest)

New International Hope strives to conform to WCAG 2.1 Level AA standards. We are continuously working to improve the accessibility of our website and services.

Accessibility Features

Visual Design

• Sufficient color contrast between text and background
• Text that can be resized up to 200% without loss of content or functionality
• Clear, readable fonts and consistent layout
• Information not conveyed by color alone
• Responsive design that works on all device sizes

Navigation

• Logical heading structure for easy navigation
• Skip links to bypass repetitive content
• Consistent navigation throughout the site
• Keyboard-accessible interactive elements
• Visible focus indicators for keyboard users

Content

• Alternative text for images
• Descriptive link text
• Form labels and instructions
• Error identification and suggestions
• Plain language content where possible

Multimedia

• Captions for video content
• Transcripts for audio content
• Controls to pause, stop, or hide moving content

Assistive Technology Compatibility

Our website is designed to be compatible with commonly used assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices

Limitations and Alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and potential solutions:

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days and will work to address any issues as quickly as possible.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a formal complaint. Please submit your complaint in writing to:

Enforcement Procedure

New International Hope takes accessibility seriously. We have established an internal enforcement procedure to ensure accessibility concerns are addressed promptly and effectively. This includes:

• Regular accessibility audits of our website
• Staff training on accessibility best practices
• Integration of accessibility into our design and development process
• Clear escalation path for unresolved accessibility issues

External Resources

For additional information and resources on web accessibility, we recommend:

• W3C Web Accessibility Initiative (WAI)
• ADA.gov
• WebAIM
• Section508.gov

Statement Updates

This Accessibility Statement was last updated on January 2025. We regularly review and update this statement as we continue to improve the accessibility of our website.